Interactive BusinessOperation Machine

Passengers can use the Interactive Business Operation Machine (IBOM) to perform self-service operations such as recharging, inquiries, and ticket supplements, reducing the workload of customer service staff and decreasing passenger wait times. This comprehensively enhances the intelligence level of bus and metro station services. It supports various self-service customer operations for public transport stored value cards, monthly passes, student cards, senior cards, and metro single journey tickets, including card analysis, transaction inquiries, recharging, overtime and over-distance ticket supplements, card returns, and electronic invoices.